Further Understanding of Trust and Performance in Virtual Teams  

Oleh:

Aubert, Benoit A. ; Kelsey, Barbara L.

Jenis: Article from Bulletin/Magazine
Dalam koleksi: Small Group Research vol. 34 no. 5 (2009), page 575-618.
Topik: trust; virtual teams; agency theory; organizational use of IS
Fulltext: 575.pdf (198.53KB)

Isi artikel

Trust has been deemed to be critical in ensuring the efficient operation of virtual teams and organizations. This study empirically verifies ability and integrity as being antecedents of trust formation in virtual teams. However, effective team performance was found to be independent of the formation of trust. Further analysis suggests that information symmetry and good communication distinguish high performance teams from low performance teams.

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