Library effectiveness: the search for a social context  

Oleh:

Calvert, Philip J.

Jenis: Article from Journal - ilmiah internasional
Dalam koleksi: Journal of Librarianship and Information Science vol. 26 no. 1 (2008), page 15-22.
Fulltext: 15.pdf (1,001.68KB)

Isi artikel

The literature of librarianship and information science rarely, if ever, deals with the social and political environment in which libraries operate and which shapes the services provided. Society provides the justification for libraries’ existence and without society there would be no context in which to measure library effectiveness. Uses the example of the prevailing political philosophy in New Zealand to consider the way in which the separation of the client from the contractor makes it desirable for librarians to become part of the political consensus on library effectiveness. Describes a project, carried out at the behest of the New Zealand Library Association as part of their quest for a set of public library standards incorporating performance measures, which studied performance measures applied to New Zealand public libraries using the Van House and Childers methodology and their multiple constituencies model of organizational effectiveness. Results from 3 groups: librarians; local government councillors; and users showed great similarities in perceptions of library effectiveness.

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