User education for overseas students in higher education in Scotland  

Oleh:

Robertson, Joan E.

Jenis: Article from Journal - ilmiah internasional
Dalam koleksi: Journal of Librarianship and Information Science vol. 24 no. 1 (2008), page 33-50.
Fulltext: 33.pdf (2.13MB)

Isi artikel

This paper sets out to establish whether students from overseas have cultural and language problems when using the library; to determine the effectiveness of the user education provided for these students; and to assess library staff awareness of the problems faced by such students. Results from two surveys indicate that the problems are very real, and that many library staff are unaware of, or unconcerned about, the effect these problems are having on overseas students’ library use and academic performance. Solutions and techniques to alleviate these problems are suggested, and the study concludes that there is a need for more staff training and effective evaluation of user education programmes.

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