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ArtikelWill Participative Makeovers of Business Processes Succeed Where Reengineering Failed ?  
Oleh: Davenport, Thomas H.
Jenis: Article from Bulletin/Magazine
Dalam koleksi: STRATEGY & LEADERSHIP vol. 23 no. 1 (1995), page 24-29.
Topik: BUSINESS; participative; business processes; reengineering
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  • Perpustakaan Pusat (Semanggi)
    • Nomor Panggil: SS31
    • Non-tandon: 1 (dapat dipinjam: 0)
    • Tandon: tidak ada
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Isi artikelIn most cases, neither top - down reengineering nor bottom - up individualized processes and information systems best serve most companies' change purposes. What we need are intermediate solutions that allow for top - level direction while remaining sensitive to the fact that business processes are human interactions. Fortunately, in the areas of both information systems and business processes, participative middle -ground approaches are emerging.
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