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Will Participative Makeovers of Business Processes Succeed Where Reengineering Failed ?
Oleh:
Davenport, Thomas H.
Jenis:
Article from Bulletin/Magazine
Dalam koleksi:
STRATEGY & LEADERSHIP vol. 23 no. 1 (1995)
,
page 24-29.
Topik:
BUSINESS
;
participative
;
business processes
;
reengineering
Ketersediaan
Perpustakaan Pusat (Semanggi)
Nomor Panggil:
SS31
Non-tandon:
1 (dapat dipinjam: 0)
Tandon:
tidak ada
Lihat Detail Induk
Isi artikel
In most cases, neither top - down reengineering nor bottom - up individualized processes and information systems best serve most companies' change purposes. What we need are intermediate solutions that allow for top - level direction while remaining sensitive to the fact that business processes are human interactions. Fortunately, in the areas of both information systems and business processes, participative middle -ground approaches are emerging.
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