Social skills training in librarianship  

Oleh:

Cronin, Blaise ; Martin, Irene

Jenis: Article from Journal - ilmiah internasional
Dalam koleksi: Journal of Librarianship and Information Science vol. 15 no. 2 (2008), page 105-122.
Fulltext: 105.pdf (852.36KB)

Isi artikel

Public librarianship is a service profession which involves its members in a considerable amount of face-to-face contact with the general public. As in any people-directed profession, the importance of interpersonal skills cannot be overstated. This article discusses why social skills training is so relevant to contemporary librarianship, considers the educational implications, and outlines the elements of a social skills training package for librarians.

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