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ArtikelBusiness Process Reengineering at Pacific Bell  
Oleh: Housel, Thomas J. ; Morris, Chris J. ; Westland, Christopher
Jenis: Article from Bulletin/Magazine
Dalam koleksi: STRATEGY & LEADERSHIP vol. 21 no. 3 (1993), page 28-33.
Topik: BUSINESS; business; reengineering
Ketersediaan
  • Perpustakaan Pusat (Semanggi)
    • Nomor Panggil: SS31
    • Non-tandon: 1 (dapat dipinjam: 0)
    • Tandon: tidak ada
    Lihat Detail Induk
Isi artikelThe Strategic Information Systems Division of Pacific Bell supports the company's business process reengineeiing (BPR) efforts. The division developed an innovative process - based cost/value analysis to quantify the costs incurred as well as the value added from the firm's activities. The analysis became an important tool for determining the value of information systems to BPR efforts.
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