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Business Process Reengineering at Pacific Bell
Oleh:
Housel, Thomas J.
;
Morris, Chris J.
;
Westland, Christopher
Jenis:
Article from Bulletin/Magazine
Dalam koleksi:
STRATEGY & LEADERSHIP vol. 21 no. 3 (1993)
,
page 28-33.
Topik:
BUSINESS
;
business
;
reengineering
Ketersediaan
Perpustakaan Pusat (Semanggi)
Nomor Panggil:
SS31
Non-tandon:
1 (dapat dipinjam: 0)
Tandon:
tidak ada
Lihat Detail Induk
Isi artikel
The Strategic Information Systems Division of Pacific Bell supports the company's business process reengineeiing (BPR) efforts. The division developed an innovative process - based cost/value analysis to quantify the costs incurred as well as the value added from the firm's activities. The analysis became an important tool for determining the value of information systems to BPR efforts.
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