Need Radical Innovation and Continuous Improvement ? Integrate Process Reengineering and TQM  

Oleh:

Davenport, Thomas H.

Jenis: Article from Bulletin/Magazine
Dalam koleksi: STRATEGY & LEADERSHIP vol. 21 no. 3 (1993), page 6-13.
Topik: TQM; radical innovation; process; reengineering; TQM

Ketersediaan

Perpustakaan Pusat (Semanggi) Nomor Panggil: SS31 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada

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Isi artikel

Initiatives to enhance operational performance can include some programs that strive for continuous improvement and others that attempt radical innovation. But implementation depends upon learning how to integrate the substantially different approaches of total quality management (TQM) and business reengineering.

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