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Detail
ArtikelAn American Express/IBM Consortium Benchmarks Information Technology  
Oleh: Prairie, Patti
Jenis: Article from Bulletin/Magazine
Dalam koleksi: STRATEGY & LEADERSHIP vol. 21 no. 1 (1993), page 22-27.
Topik: information technology; american express; IBM consortium; information technology
Ketersediaan
  • Perpustakaan Pusat (Semanggi)
    • Nomor Panggil: SS31
    • Non-tandon: 1 (dapat dipinjam: 0)
    • Tandon: tidak ada
    Lihat Detail Induk
Isi artikelAmerican Express, a leader in its use of information technology (IT), engaged the IBM Consulting Group to benchmark its IT management processes against 17 other major companies. The study focused on how a company's management processes used IT to achieve its business goals. It sought to identify the best practices for developing strategic plans that both aligned IT with the business and dealt effectively with change.
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