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An American Express/IBM Consortium Benchmarks Information Technology
Oleh:
Prairie, Patti
Jenis:
Article from Bulletin/Magazine
Dalam koleksi:
STRATEGY & LEADERSHIP vol. 21 no. 1 (1993)
,
page 22-27.
Topik:
information technology
;
american express
;
IBM consortium
;
information technology
Ketersediaan
Perpustakaan Pusat (Semanggi)
Nomor Panggil:
SS31
Non-tandon:
1 (dapat dipinjam: 0)
Tandon:
tidak ada
Lihat Detail Induk
Isi artikel
American Express, a leader in its use of information technology (IT), engaged the IBM Consulting Group to benchmark its IT management processes against 17 other major companies. The study focused on how a company's management processes used IT to achieve its business goals. It sought to identify the best practices for developing strategic plans that both aligned IT with the business and dealt effectively with change.
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