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Competitive Assessment in Service Industries
Oleh:
Leigh, Thomas W.
Jenis:
Article from Bulletin/Magazine
Dalam koleksi:
STRATEGY & LEADERSHIP vol. 17 no. 1 (1989)
,
page 10-19.
Topik:
SERVICE INDUSTRIES
;
competitive assessment
;
service industries
Ketersediaan
Perpustakaan Pusat (Semanggi)
Nomor Panggil:
SS31
Non-tandon:
1 (dapat dipinjam: 0)
Tandon:
tidak ada
Lihat Detail Induk
Isi artikel
Grinstead Inns, a low -p riced motel chain, is a recent addition to the lodging product line of the Columbia Corporation (a fictional firm). Grinstead Inns is targeted toward the $30 to $40 per night economy segment of the lodging market. This case study describes the process of competitor assessment Columbia used to position Grinstead Inns in the economy lodging segment and why Columbia considered it worth the investment. This case is designed to show how a service business performs the competitor analysis process, and how strategy guides data collection. The Grinstead Inns “product” was based on market opportunities uncovered during the competitive assessment.
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