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Mission Statements
Oleh:
Ackoff, Russell L.
Jenis:
Article from Bulletin/Magazine
Dalam koleksi:
STRATEGY & LEADERSHIP vol. 15 no. 4 (1987)
,
page 30-31.
Topik:
mission
;
mission
;
statements
Ketersediaan
Perpustakaan Pusat (Semanggi)
Nomor Panggil:
SS31
Non-tandon:
1 (dapat dipinjam: 0)
Tandon:
tidak ada
Lihat Detail Induk
Isi artikel
Most corporate mission statements are worthless. They consist largely of pious platitudes such as : “We will hold ourselves to the highest standards of professionalism and ethical behaviour.” They often formulate necessities as objectives ; for example, “to achieve sufficient profit.” This is like a person saying his mission is to breathe sufficiently. A mission statement should not commit a firm to what it must do in order to survive, but to what it chooses to do in order to thrive. Nor should it be filled with operationally meaningless superlatives, such as biggest, best, optimum, and maximum ; for example, one company says it wants to “maximize its growth potential,” another “to provide products of the highest quality.” How in the world can a company determine whether it has attained its maximum growth potential or highest quality ?
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