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A Model of Knowledge Management and the N-Form Corporation (Strategic Management Journal, Vol. 15, Summer 1994)
Bibliografi
Author:
Hedlund, Gunnar
Topik:
Knowledge
;
M-form
;
hierarchy
;
heterarthy
Bahasa:
(EN )
Penerbit:
John Wiley & Sons
Tempat Terbit:
New York
Tahun Terbit:
1994
Jenis:
Article - diterbitkan di jurnal ilmiah internasional
Fulltext:
18.pdf
(572.18KB;
6 download
)
Abstract
A model of knowledge management is developed. It builds on the interplay between
articulated and tacit knowledge at four different levels: the individual, the small group, the
organization, and the interorganizational domain. The model is applied on differences
between Western and Japanese patterns of knowledge management. These are related to
organizational characteristics, such as employment systems, career patterns, and organization
structure. Effective knowledge management is argued to require departures from the logic
of hierarchical organization and the M-form structure. The alternative N-form is characterized
and suggested as more appropriate. It entails combination of knowledge rather than its
division, which is the basic principle in the M-form. Other attributes of the N-form are:
temporary constellations of people, the importance of personnel at 'lower levels', lateral
communication, a catalytic and architectural role for top management, strategies aimed at
focusing and economies of depth, and heterarchical structures.
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