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Applying Information Competency to Digital Reference (67th IFLA Council and General Conference, August 16-25, 2001)
Bibliografi
Author:
Ellis, Lisa
;
Francoeur, Stephen
Topik:
information competency (IC) standards
;
digital reference
;
academic libraries
;
reference services
Bahasa:
(EN )
Penerbit:
International Federation of Library Associations and Institutions Headquarters
Tempat Terbit:
The Hague
Tahun Terbit:
2001
Jenis:
Papers/Makalah - pada seminar internasional
Fulltext:
Lisa Ellis.pdf
(39.58KB;
0 download
)
Abstract
This paper presents a case for applying information competency (IC) standards to digital reference services at academic libraries. Practical reasons for applying standards or guidelines to e-mail and online chat reference services are given with some insight to the nature of digital reference interactions. The standards that arose from the information competency movement in academic libraries are described and offered as a touchstone for planning and designing digital reference services. The paper concludes with preliminary ideas for how IC standards could be applied to the provision of digital reference.
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