Organizational Justice as an Antecedent of Job Performance  

Oleh:

Nasurdin, Aizzat Mohd. ; Soon Lay Khuan

Jenis: Article from Journal - ilmiah nasional - tidak terakreditasi DIKTI
Dalam koleksi: International Journal of Business vol. 9 no. 3 (Sep. 2007), page 335-353.
Topik: Contextual Performance; Customer-Contact Employee; Distributive Justice; Malaysia; Procedural Justice; Task Performance

Ketersediaan

Perpustakaan Pusat (Semanggi) Nomor Panggil: II51.6 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada

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Isi artikel

The present research examines the influence of organizational justice (distibutive justice and procedural justice) on predicting job performance (task performance and contextual performance). Survey data were drawn from a sample of 136 customer-contact employees within the telecomunications industry in Malaysia. Result of the regression analysis illustrate that distributive justice alone has a significant and postive relationship with task performance. On the other hand, only procedural justice is found to be significantly and positively related to contextual performance. Implications of the findings and directions for future research are highlighted.

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