The Impact of Psychological Contract Fulfillment on The Performances of In-Role and Organizational Citizenship Behaviors  

Oleh:

Bolino, Mark C. ; Turnley, William H. ; Lester, Scoot W. ; Bloodgoodd, James M.

Jenis: Article from Journal - ilmiah internasional
Dalam koleksi: JOM: Journal of Management vol. 29 no. 2 (2003), page 187-206.
Topik: ORGANIZATIONAL; psychological contract; performance; organizational citizenship; behaviours
Fulltext: 187.pdf (144.29KB)

Ketersediaan

Perpustakaan Pusat (Semanggi) Nomor Panggil: JJ92.3 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada

Lihat Detail Induk

Isi artikel

This research examines the relationships between psychological contract fulfillment and three types of employee behaviour : in - role performance, organizational citizenship behavior directed at the organization, and organizational citizenship behaviour directed at individuals within the organization. Using a sample of 134 supervisor - subordinate dyads, this study suggests that the extent of psychological contract fulfillment is positively related to the performance of all three types of employee behaviour. In addition, the results indicate that psychological contract fulfillment is more strongly related to citizenship behaviour directed at the organization than to citizenship behavior directed at one’s colleagues. Finally, this research investigates if employees’ attributions regarding the reasons that psychological contract breach occurred also impact their work performance. However, the data provide only limited support for the idea that employees are most likely to reduce their work effort when they perceive that the organization has intentionally failed to live up to its commitments.

Opini Anda

Klik untuk menuliskan opini Anda tentang koleksi ini!

Kembali