Conflict-Handling Behavior in Work Groups : Effects of Group Structure, Decision Processes, and Time  

Oleh:

Farmer, Steven M. ; Roth, Jonelle

Jenis: Article from Bulletin/Magazine
Dalam koleksi: Small Group Research vol. 29 no. 6 (1998), page 669-713.
Topik: conflict; decision processes; work groups; group structure; conflict - handling behaviour
Fulltext: 669.pdf (3.85MB)

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Perpustakaan Pusat (Semanggi) Nomor Panggil: SS16 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada

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Isi artikel

Using theoryfrom both small group and conflict management research, this study examined how conflict is managed within work groups performing decision - making tasks. It was proposed that larger and more cohesive groups would show less competing and more avoidance, compromise, and accommodation in response to conflict. We assessed whether conflict would be handled differently depending on whether the group is focused on problem analysis, solution evaluation, or group process management, and whetherconflict handling would change as afunction of time. Contingency analyses of 25 group decisions content - coded for conflict - handling behaviour, task achievement function, group size, cohesiveness, and temporal phase indicated mixed support for our expectations. Conflict - handling behaviours reflecting high concern for others occurred most frequently, whereas behaviours representative of low concern for others occurred least frequently. Results are discussed in terms of hypothesis generation and suggestions for future research that could continue linking these two literatures.

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