Sourcing Strategies of U. S. Service Companies : A Modified Transaction - Cost Analysis  

Oleh:

Kotabe, Masaaki ; Murray, Janet Y.

Jenis: Article from Journal - ilmiah internasional
Dalam koleksi: Strategic Management Journal vol. 20 no. 9 (1999), page 791-810.
Topik: transaction cost; global sourcing; services; transaction - cost analysis; market performance

Ketersediaan

Perpustakaan Pusat (Semanggi) Nomor Panggil: SS30.4 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada

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Isi artikel

Global procurement of services has been receiving an increasing amount of managerial attention in recent years. Service firms semm to have begun sourcing part of their service activities from abroad in much the same way as manufacturing firms have sourced components and finisherd goods in the past 30 years. However, little is known about the nature of service sourcing strategy. In this study, we employ a modified transaction - cost analysis to examine empirically the locational (domestic versus global sourcing) and the ownership (internal versus external sourcing) aspects of service strategy. In addition, performance implications on both the locational and ownership aspects of service sourcing are investigated. The result show that, similar to components and finished goods procurement, supplementary services are sourced globally, either internally or externally. Furthermore, the relationship between asset specificity and transaction frequency. Finally, external sourcing and foreign sourcing of supplementary services are negatively related to a service's market performance.

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