Information Technology as Competitive Advantage : The Role of Human, Business, and Technology Resources  

Oleh:

Powell, Thomas C. ; Dent-Micallef, Anne

Jenis: Article from Journal - ilmiah internasional
Dalam koleksi: Strategic Management Journal vol. 18 no. 5 (1997), page 375-406.
Topik: information technology; information technology; competitive advantage; resource - based view

Ketersediaan

Perpustakaan Pusat (Semanggi) Nomor Panggil: SS30.1 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada

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Isi artikel

This paper investigates linkages between information technology (IT) and firm performance, Although showing recent signs of advance, the existing IT literature still relies heavily on case studies, anecdotes, and consultants' frameworks, with little solid empirical work or synthesis of findings. This paper examines the IT literature, develops an integrative, resource - based theoretical framework, and presents results form a new empirical study in the retail industry. The findings show that ITs alone have not produced sustainable performance advantages in the retail industry, but that some firms have gained advantages by using ITs to leverage intangible, compelemntary human and business resources such as flexible culture, strategic planning - IT integration, and supplier relationships. The result support the resource - based approach, and help to explain why some firms outperform others using the same ITs, and why successful IT users often fail to sustain IT - based competitive advantages.

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