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The Big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers (1999)
Bibliografi
Pengarang:
Carlaw, Peggy
;
Deming, Vasudha Kathleen
ISBN:
0-07-077974-0
Bahasa:
English
Penerbit:
McGraw-Hill
Tahun terbit:
1999
Jenis:
Books
Lokasi:
Perpustakaan Pusat (Semanggi)
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200601002115
658.812 CAR b
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