Detail Don't just relate-- advocate! : a blueprint for profit in the era of customer power Bibliografi Author: Urban, Glen Topik: Customer relations.; Corporations--Public relations. Bahasa: (EN )    ISBN: 0131913611 (hbk.)     Penerbit: Wharton School Publishing     Tempat Terbit: Upper Saddle River, New Jersey    Tahun Terbit: 2006     Jenis: Books Ketersediaan Perpustakaan Pusat (Semanggi) Nomor Panggil: 658.812 URB d Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada     Lihat Detail Induk Abstract Includes bibliographical references and index.;Now is the time to advocate for your customers -- The Internet creates customer power -- The balance of push and trust is shifting -- Customer power is all around you -- Theory A : the new paradigm -- Where are you positioned on the trust dimensions? -- Is advocacy for you? -- Tools for advocacy -- Questions and answers about customer advocacy -- Moving to advocacy -- The advocacy imperative.; Opini Anda Klik untuk menuliskan opini Anda tentang koleksi ini! Lihat Sejarah Pengadaan  Konversi Metadata   Kembali

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