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A Web-based negotiation server for supporting electronic commerce
Bibliografi
Author:
Huang, Chunbo
;
Su, Stanley
(Advisor);
Hammer, Joachim
(Advisor)
Topik:
COMPUTER SCIENCE
Bahasa:
(EN )
ISBN:
0-599-82358-5
Penerbit:
UNIVERSITY OF FLORIDA
Tahun Terbit:
2000
Jenis:
Theses - Dissertation
Fulltext:
9976547.pdf
(0.0B;
3 download
)
Abstract
Automating negotiation as much as possible is a very important and challenging research problem. Solving this problem can benefit several areas of interest: electronic commerce, supply chain management, manufacturing resource planning and scheduling, distributed artificial intelligence, and multi-agent collaborative systems. This dissertation presents methodologies and techniques needed for conducting automated negotiations via the Internet. A replicable negotiation server has been developed, which can be installed at multiple sites, such as Web servers, to conduct automated negotiations on behalf of users and/or business organizations. The negotiation process is carried out between two negotiation servers in a bilateral bargaining situation based on a set of negotiation primitives, which, together with product requirements and constraint specifications, are transmitted between the servers as business object documents by following a formalized negotiation protocol. To enhance the negotiation servers with effective and intelligent negotiation capabilities, human negotiation knowledge is incorporated in the negotiation process. Different from existing approaches in which human knowledge is hard-coded in negotiation agent programs, we use (1) a high-level object-oriented constraint specification language for representing requirement and constraint specifications, (2) an Event-Trigger-Rule server for implementing negotiation strategies which are formulated as rules, and (3) a cost-benefit analysis and decision model for the evaluation and selection of negotiation alternatives under consideration. A number of GUI tools have been developed to facilitate the specification of product requirements and constraints, negotiation strategies, preference scoring and aggregation for cost-benefit analysis. Run-time consoles are also available for controlling and monitoring of concurrent negotiation processes as well as for user intervention. Replicated negotiation servers together with their supporting system components have been integrated with several commercial products to form an automated supply chain management system.
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