Detail Examining organizational citizenship behavior from a role theory perspective Bibliografi Author: Munz, David C. (Advisor); Nemanick, Richard C., (Jr.) Topik: BUSINESS ADMINISTRATION; MANAGEMENT|PSYCHOLOGY; INDUSTRIAL|SOCIOLOGY; INDUSTRIAL AND LABOR RELATIONS Bahasa: (EN )    ISBN: 0-599-78681-7     Penerbit: saint louis university     Tahun Terbit: 2000     Jenis: Theses - Dissertation Fulltext: 9973380.pdf (0.0B; 31 download) Abstract The present study examined the construct of organizational citizenship behavior from a role-theory perspective. Previously, when citizenship was defined as extra-role (Organ, 1988), the definition focused primarily on extra-task behaviors, or those behaviors that are beyond an actor's prescribed job. This study sought to provide evidence that the citizenship behaviors studied by Smith, Organ, and Near (1983) and Williams and Anderson (1991) were actually extra-task behaviors and not necessarily extra-role. One-hundred forty-four managers and their subordinates rated the subordinates on their performance of citizenship behaviors. In addition, they indicated whether they felt that the behaviors were an expected of the actor (in-role) or beyond such expectations (extra-role). While the study was able to demonstrate that many of the behaviors that have been considered extra-role in the past were indeed expected parts of the actors' roles, there was little support for differentiating the in-role and extra-role citizenship behavior on the basis of the predictor variables of leader-member relationship quality, leader structure and maintenance behaviors, and individual moods. Future research should examine whether expected, in-role and extra-role citizenship are differentially related to other predictors of citizenship such as trust, transformational leadership, and job satisfaction. Opini Anda Klik untuk menuliskan opini Anda tentang koleksi ini! Lihat Sejarah Pengadaan  Konversi Metadata   Kembali

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