Mediating With High-Conflict Couples  

Oleh:

Parkinson, Lisa

Jenis: Article from Journal - ilmiah internasional
Dalam koleksi: Family Court Review vol. 38 no. 1 (Jan. 2000), page 69-76.
Fulltext: 69.pdf (22.54KB)

Isi artikel

Models of mediation based on negotiation assume that participants can think and act rationally, whereas in reality, when individuals are overwhelmed by anger and pain, their capacity for reason and logic diminishes. Family mediators need to appreciate the intensity of the irrational feelings and reactions they see in mediation and to consider their personal impact. Mediators can help to contain family crises by adapting the model and methods in this article to fit different levels and patterns of conflict. An understanding of systems theory is particularly helpful in considering the functions of conflict and varying needs to maintain conflict. This article suggests that mediators can use different kinds of nonverbal and verbal communication and surprise those who expect mediators to give them a stock response.

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