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A Focus On Emotion In Mediation Training
Oleh:
Lund, Mary Elizabeth
Jenis:
Article from Journal - ilmiah internasional
Dalam koleksi:
Family Court Review vol. 38 no. 1 (Jan. 2000)
,
page 62-68.
Fulltext:
62.pdf
(20.06KB)
Isi artikel
Trainee mediators must learn to understand their own emotions and the emotional reactions of mediation participants to intervene effectively in conflict. Training techniques developed for family and divorce mediation may also apply to training for other types of conflict.Visualization and observation exercises developed a “meta-perspective” on the dynamics of conflict, which can help trainees manage their own emotional reactions and think strategically at the same time. Responding to videotaped or role-played emotional reactions from participants can desensitize trainees to conflict. Directing trainees toward information available on the process of divorce or other prolonged conflict can help them respond with more empathy to participants. Attention paid to these emotional issues in mediation training may prevent mediator stress and burnout.
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