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ArtikelTraining Mediators To Listen Deconstructing Dialogue And Constructing Understanding, Agendas, And Agreements  
Oleh: Love, Lela P.
Jenis: Article from Journal - ilmiah internasional
Dalam koleksi: Family Court Review vol. 38 no. 1 (Jan. 2000), page 27-40.
Fulltext: 27.pdf (43.47KB)
Isi artikelThis article examines the unique components of dialogue between disputing parties that mediators extract and reframe to move the discussion forward. The same components provide the building blocks of the discussion agenda and the framework of the mediation agreement. The article suggests a number of teaching strategies for training mediators to listen effectively and proactively.
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