An Organizational Memory Approach to Information Management  

Oleh:

Glick, William H. ; Anand, Vikas ; Manz, Charles C.

Jenis: Article from Journal - ilmiah internasional
Dalam koleksi: The Academy of Management Review vol. 23 no. 4 (Oct. 1998), page 796-809.
Topik: information management; organizational memory; approach; information management
Fulltext: AA11_23_04_Vikas Anand.pdf (816.15KB)

Ketersediaan

Perpustakaan Pusat (Semanggi) Nomor Panggil: AA11.2 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada

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Isi artikel

We extend and adapt a model of group memory to organizations. Using this extended model, we identify information management challenges of the next century and suggest that organizations can address these challenges by locating a large portion of their information - processing activities outside their formal boundaries, by adopting novel socialization tactics, and by focusing on the management of soft knowledge forms (e. g., tacit knowledge, judgment, and intuitive abilities). Whereas current theories increasingly equate information management with the management of information technology, we argue that information technology needs to be complemented by organization - level processes related to organizational memory.

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