Knowledge Diffusion Through "Strategic Communities"  

Oleh:

Hill, Patricia A. ; Strock, John

Jenis: Article from Bulletin/Magazine - ilmiah internasional
Dalam koleksi: Sloan: Management Review vol. 41 no. 2 (2000), page 63-74.
Topik: role diffusion; knowledge diffusion; strategic communities

Ketersediaan

Perpustakaan Pusat (Semanggi) Nomor Panggil: SS27.2 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada

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When faced with a global IT infrastructure transition project, Xerox managers decided to launch a knowledge - sharing initiative called the Transition Alliance. When fully functional, the Alliance comprised fifty IT professionals responsible for managing 70,000 desktop workstations, nearly 1,200 servers, and networking hardware on five continents. Storck and Hill observed that community members provided high - quality, validated solutions ; handled unstructured problems well ; and dealt effectively with new developments in hardware and software. The authors also point out that the motivation for learning and developing at an individual level seemed greater in this community structure than in other organizational forms, which has important implications for the longer - term job performance of the participants.

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