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Analisis Kepuasan Pengguna Terhadap Aplikasi Sistem Informasi pada PT. Masgo Muriyo Jaya
Oleh:
Hidayat, Cecep
;
Laurensia
Jenis:
Article from Journal - ilmiah nasional - tidak terakreditasi DIKTI
Dalam koleksi:
Widya: Majalah Ilmiah vol. 24 no. 264 (Sep. 2007)
,
page 15-24.
Topik:
Aplikasi Sistem Informasi
Ketersediaan
Perpustakaan Pusat (Semanggi)
Nomor Panggil:
MM47.26
Non-tandon:
1 (dapat dipinjam: 0)
Tandon:
tidak ada
Lihat Detail Induk
Perpustakaan PKPM
Nomor Panggil:
W36
Non-tandon:
1 (dapat dipinjam: 0)
Tandon:
tidak ada
Lihat Detail Induk
Isi artikel
The study measured users satisfaction on information system in PT. Masgo Muria Jaya and to determine the factors of priority related to satisfaction.The main theory used were users satisfaction dimension (McLeod), gap analysis, and cartesius diagram model.The study method used descriptive analysis with questionaire as main instrument.The data analysis used gap analysis between performance and importance, and cartesius diagam to decide the priorities.The result of the study showed that the user of information system are not satisfied.It is sugested that PT. Masgo Muria Jaya improve priority factors which cause dissatisfaction for the user
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