Demographic Differences And Reactions To Performance Feedback  

Oleh:

Konrad, Alison M. ; Geddes, Deanna

Jenis: Article from Journal - ilmiah internasional
Dalam koleksi: Human Relations vol. 56 no. 12 (Dec. 2003), page 1485–1513.
Topik: affect; diversity; negative feedback; performance appraisal; relational demography; social identity
Fulltext: 1485.pdf (216.84KB)

Isi artikel

This study examined the effects of demographic similarity and dissimilarity on perceptions of performance appraisals and reactions to negative feedback. We surveyed a sample of 180 non-supervisory employees from an organization whose members represent over 120 nationalities. Consistent with predictions based on status characteristics theory, employees reacted more favorably to feedback from White managers. An asymmetrical dissimilarity effect was observed in which men reacted more unfavorably to feedback from women. Contrary to predictions based on the similarity–attraction hypothesis, employees reacted more unfavorably to negative feedback from same-race managers. Implications with regard to self-identity threat are discussed as a possible explanation for this phenomenon.

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